Results 1 to 8 of 8

Thread: cannot see what sergy said on ticket

  1. #1
    atcspaul is offline What's a Guru? I want to be a GlowRu!
    Join Date
    Sep 2008
    Posts
    56

    Default cannot see what sergy said on ticket

    ticket # CDN-0458-723
    i cannot see the response or ad to it. not sure what is going on

  2. #2
    sergey is offline Master Glow Jedi
    Join Date
    Aug 2005
    Posts
    472

    Default

    I have fixed this and you should be able see/add replies to your ticket.

  3. #3
    atcspaul is offline What's a Guru? I want to be a GlowRu!
    Join Date
    Sep 2008
    Posts
    56

  4. #4
    sergey is offline Master Glow Jedi
    Join Date
    Aug 2005
    Posts
    472

    Default

    No problem. Glad to help.

  5. #5
    atcspaul is offline What's a Guru? I want to be a GlowRu!
    Join Date
    Sep 2008
    Posts
    56

    Default

    you all always do. glow host service is best on the net

  6. #6
    atcspaul is offline What's a Guru? I want to be a GlowRu!
    Join Date
    Sep 2008
    Posts
    56

    Default

    i have malware on the site i cannot find to get rid of. will upgrading to 3.8.6 from 3.6.8 get rid of the malware and do you also still do the upgrades which i do not mind paying for

  7. #7
    David I is offline Newbie
    Join Date
    Jun 2010
    Posts
    1,245

    Default

    This problem was resolved. In case someone has the problem with malware on his site - please open a ticket at helpdesk and our support guys will help you.

  8. #8
    Matt's Avatar
    Matt is offline GlowHost Administrator
    Join Date
    Jan 2005
    Location
    Behind your monitor
    Posts
    5,932

    Default

    You should always be running the latest version of your scripts even if you do not see any problems it does not mean that they do not exist and that your site won't get hacked.

    Even though your current issue is solved, you are better off upgrading all of your boards so that they are up to date.
    Send your friends and site visitors to GlowHost and get $125 plus bonus!
    GlowHost Affiliate Program | Read our Blog | Follow us on X |

Similar Threads

  1. Help Desk / Trouble Ticket Recommendations
    By bdominick in forum WHM, Resellers, VPS and Dedicated Hosting Topics
    Replies: 9
    Last Post: 04-03-2013, 09:57 AM
  2. HELP ASAP!!! CANNOT LOGIN TO OPEN TICKET!
    By Unregistered in forum Pre-Sales Questions
    Replies: 1
    Last Post: 04-28-2009, 02:34 PM
  3. Support Ticket Question
    By QHF in forum General Support
    Replies: 1
    Last Post: 10-18-2008, 04:22 PM
  4. Submitted trouble ticket
    By rlhanson in forum General Support
    Replies: 4
    Last Post: 05-28-2008, 09:05 PM
  5. Support Ticket submitted
    By rlhanson in forum General Support
    Replies: 2
    Last Post: 02-27-2008, 11:15 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

1 2 3 4 5 6 7 8 9 10 11 12 13 14